We prioritize continuity of care, and we work hard to provide a consistent, reliable nursing team for your child.

Yes. We provide training, resources, and emotional support to help you feel confident in your child’s care at home. Our team is always available to answer questions, offer guidance, provide encouragement, and work through any challenges. We’re available by phone 24/7, so if you need anything, just call!

Most of the work we do is covered by Medicaid, with some covered by private insurance and waiver programs. Our team will work with you to verify coverage, handle prior authorizations, and navigate the billing process. We handle all insurance claims and provide clear, itemized billing statements. If there are any out-of-pocket costs, we will discuss them upfront.

You always have the right to understand your charges, know what’s covered, and get support if you have questions or concerns. (link to contact form)

Your Rights Include:

• Clear, itemized bills – know exactly what you’re paying for.

• Insurance & coverage details – we’ll help you understand what’s covered.

• Fair billing practices – we follow all state and federal regulations.

• The right to dispute charges – if something doesn’t look right, let us know.

• Payment plans & assistance – we may have options if you need help.